Position: Customer Support Representative / Project Manager Intern A compelling career opportunity exists for a skilled Customer Support Representative / Project Manager Intern to drive meaningful impact. The incumbent will operate in a structured yet agile environment that prioritises quality and professional growth. Core Responsibilities: Build a high-performing team culture grounded in trust, transparency, and growth mindset. Provide regular business updates, risk registers, and recommendations to senior leadership. Analyse business metrics, market trends, and data to inform management decisions. Lead capacity planning and workforce management to ensure operational readiness. Lead by example in demonstrating organisational values and expected behavioural standards. Set clear vision, priorities, and performance expectations for the assigned team. Ensure all management practices align with employment, safety, and governance regulations. Handle escalations, complex queries, and time-sensitive issues with professionalism. Minimum Qualifications: Excellent attention to detail and commitment to producing accurate, high-quality deliverables. Expertise in applying quantitative and qualitative methods to support evidence-based decisions. 4+ years of experience with a demonstrated track record of growth and professional impact. Strong project management capabilities with experience in agile or structured methodologies. Relevant undergraduate or postgraduate degree aligned with the role's core responsibilities. Superior writing and communication skills with experience preparing executive-level documents. Demonstrated leadership experience managing multi-functional teams and driving business outcomes. This is an outstanding opportunity for a motivated professional to advance their career within a reputable organisation.