Position: Program Manager - Housing Division Our firm seeks a competent and professional Program Manager - Housing Division for a critical role in a high-performance environment. This position offers the opportunity to work with a diverse, cross-functional team in a results-oriented culture. Primary Duties and Responsibilities: Lead capacity planning and workforce management to ensure operational readiness. Handle escalations, complex queries, and time-sensitive issues with professionalism. Develop business improvement plans to reduce costs, improve efficiency, and quality. Drive execution of strategic initiatives and hold the team accountable for deliverables. Build a high-performing team culture grounded in trust, transparency, and growth mindset. Analyse business metrics, market trends, and data to inform management decisions. Set clear vision, priorities, and performance expectations for the assigned team. Provide regular business updates, risk registers, and recommendations to senior leadership. Required Qualifications: Proficiency in relevant software and digital tools specific to the functional area. Detail-oriented mindset with the ability to synthesise and present complex information clearly. Strong interpersonal and stakeholder management skills with a client-service orientation. Exceptional organisational skills with the ability to handle multiple concurrent responsibilities. At least 24 years of hands-on experience in a comparable professional setting. Bachelor's degree in a relevant discipline; master's degree or professional certification is preferred. Demonstrated leadership experience managing multi-functional teams and driving business outcomes. Candidates who meet the above requirements are encouraged to submit their detailed CV at the earliest opportunity.