Position: Dynamics AX Technical Support Specialist We are on the lookout for a well-rounded Dynamics AX Technical Support Specialist to contribute to our operational and strategic priorities. The organisation fosters a culture of continuous learning, development, and shared organisational accountability. Core Responsibilities: Identify process improvement opportunities and lead efficiency enhancement initiatives. Represent the department in cross-functional forums, workshops, and leadership reviews. Develop and execute departmental strategies aligned with organisational goals and priorities. Monitor KPIs and provide analytical insights to support management decisions. Review workflows to identify gaps and recommend evidence-based solutions. Manage stakeholder relationships to ensure alignment and effective communication. Collaborate with cross-functional teams to ensure seamless delivery of projects. Support the recruitment, onboarding, and capability development of team members. Minimum Qualifications: Expertise in applying quantitative and qualitative methods to support evidence-based decisions. Excellent attention to detail and commitment to producing accurate, high-quality deliverables. Superior writing and communication skills with experience preparing executive-level documents. Knowledge of applicable regulatory frameworks, industry standards, and compliance requirements. 4+ years of experience with a demonstrated track record of growth and professional impact. Collaborative, proactive, and able to operate effectively with minimal supervision. Strong working knowledge of Microsoft Office Suite and relevant digital tools. Successful candidates will receive access to ongoing professional development and industry-leading resources.