Position: BT-1917 Subject Matter Expert- I (Software Quality Engineer) A distinguished opportunity awaits a seasoned BT-1917 Subject Matter Expert- I (Software Quality Engineer) within our progressive, innovation-led organisation. This position is embedded within a high-functioning team that prizes collaboration, innovation, and quality. Main Accountabilities: Monitor KPIs and provide analytical insights to support management decisions. Support the recruitment, onboarding, and capability development of team members. Ensure timely delivery of all assignments while maintaining highest quality standards. Develop and execute departmental strategies aligned with organisational goals and priorities. Participate in strategic planning and contribute to departmental roadmaps. Maintain documentation and uphold organisational policies and compliance standards. Identify process improvement opportunities and lead efficiency enhancement initiatives. Conduct audits to ensure adherence to applicable best practices and standards. Essential Skills and Experience: Superior writing and communication skills with experience preparing executive-level documents. 4+ years of experience with a demonstrated track record of growth and professional impact. Relevant undergraduate or postgraduate degree aligned with the role's core responsibilities. Expertise in applying quantitative and qualitative methods to support evidence-based decisions. Knowledge of applicable regulatory frameworks, industry standards, and compliance requirements. Strong project management capabilities with experience in agile or structured methodologies. Strong working knowledge of Microsoft Office Suite and relevant digital tools. Applications are reviewed on a rolling basis; suitably qualified individuals are encouraged to apply promptly.