Position: Sr Business Analyst - Operational Support - Remote We are currently recruiting a results-oriented Sr Business Analyst - Operational Support - Remote to strengthen our high-performing team. This is an excellent opportunity for professionals who value structured career advancement and meaningful impact. Key Deliverables and Responsibilities: Ensure timely delivery of all assignments while maintaining highest quality standards. Participate in strategic planning and contribute to departmental roadmaps. Represent the department in cross-functional forums, workshops, and leadership reviews. Identify process improvement opportunities and lead efficiency enhancement initiatives. Collaborate with cross-functional teams to ensure seamless delivery of projects. Develop and execute departmental strategies aligned with organisational goals and priorities. Support the recruitment, onboarding, and capability development of team members. Monitor KPIs and provide analytical insights to support management decisions. Professional Requirements: Familiarity with regulatory, compliance, or quality frameworks applicable to the industry. 26 years of relevant industry experience with evidence of increasing responsibility. Willingness to travel, adapt, and take on additional responsibilities as the business demands. Strong communication, presentation, and interpersonal skills across all organisational levels. Demonstrated teamwork skills and the ability to build trust and rapport across functions. Bachelor's or master's degree in a related discipline with strong academic and professional credentials. Strong working knowledge of Microsoft Office Suite and relevant digital tools. We look forward to welcoming a driven professional who shares our commitment to excellence and sustained impact.