Position: Manager, User Experience & Web Presence A distinguished opportunity awaits a seasoned Manager, User Experience & Web Presence within our progressive, innovation-led organisation. This position is embedded within a high-functioning team that prizes collaboration, innovation, and quality. Main Accountabilities: Participate in strategic planning and contribute to departmental roadmaps. Support the recruitment, onboarding, and capability development of team members. Maintain documentation and uphold organisational policies and compliance standards. Review workflows to identify gaps and recommend evidence-based solutions. Conduct audits to ensure adherence to applicable best practices and standards. Represent the department in cross-functional forums, workshops, and leadership reviews. Monitor KPIs and provide analytical insights to support management decisions. Develop and execute departmental strategies aligned with organisational goals and priorities. Essential Skills and Experience: 4+ years of experience with a demonstrated track record of growth and professional impact. Relevant undergraduate or postgraduate degree aligned with the role's core responsibilities. Expertise in applying quantitative and qualitative methods to support evidence-based decisions. Strong project management capabilities with experience in agile or structured methodologies. Knowledge of applicable regulatory frameworks, industry standards, and compliance requirements. Superior writing and communication skills with experience preparing executive-level documents. Strong working knowledge of Microsoft Office Suite and relevant digital tools. Applications are reviewed on a rolling basis; suitably qualified individuals are encouraged to apply promptly.