₹700000 Per Year
₹4000000 Per Year
Designs holistic experiences across physical and digital touchpoints. Applies service design thinking to customer journey mapping. Identifies pain points and opportunities across the full experience. Facilitates co-design workshops with cross-functional teams. Creates service blueprints and experience ecosystem maps. Designs solutions that span digital, physical, and human interactions. Collaborates with UX, brand, and product design teams. Conducts contextual research and field observation studies. Develops prototypes for both digital and physical experiences. Presents experience design strategies to senior leadership. Measures and evaluates experience quality through customer metrics. Advocates for human-centered design across the organization. Drives innovation in how brands engage customers at every touchpoint.
