Position: Care Manager, Telephonic Nurse 2 - Work at home (prefer Pacific Time) A compelling career opportunity exists for a skilled Care Manager, Telephonic Nurse 2 - Work at home (prefer Pacific Time) to drive meaningful impact. The incumbent will operate in a structured yet agile environment that prioritises quality and professional growth. Scope of Responsibilities: Conduct patient assessments, diagnoses, and develop individualised care plans. Provide high-quality patient care in alignment with clinical protocols and safety standards. Document patient interactions, clinical findings, and care plans accurately in EHR systems. Collaborate with multidisciplinary teams to ensure coordinated and holistic patient outcomes. Participate in clinical audits, quality improvement initiatives, and peer review processes. Educate patients and families on diagnosis, treatment plans, and health management. Maintain compliance with NABH, clinical governance, and healthcare regulatory standards. Ensure the safe handling, storage, and disposal of medical supplies and equipment. Competencies and Qualifications: At least 24 years of hands-on experience in a comparable professional setting. Exceptional organisational skills with the ability to handle multiple concurrent responsibilities. Detail-oriented mindset with the ability to synthesise and present complex information clearly. Commitment to ongoing professional learning and industry knowledge enhancement. Bachelor's degree in a relevant discipline; master's degree or professional certification is preferred. Strong interpersonal and stakeholder management skills with a client-service orientation. Valid clinical registration, licensure, and knowledge of NABH and healthcare regulatory standards. This is an outstanding opportunity for a motivated professional to advance their career within a reputable organisation.