Position: Sales Representative (My Phone Support for SMB) We are currently recruiting a results-oriented Sales Representative (My Phone Support for SMB) to strengthen our high-performing team. This is an excellent opportunity for professionals who value structured career advancement and meaningful impact. Role Responsibilities: Coordinate with delivery, operations, and product teams to resolve client escalations. Conduct in-depth market research to identify untapped opportunities and whitespace accounts. Negotiate commercial agreements, pricing structures, and SLAs aligned to business objectives. Conduct regular business reviews and present value realisation reports to clients. Contribute competitive intelligence and market insights to the broader sales team. Build and manage a healthy sales pipeline with rigorous funnel hygiene and CRM discipline. Develop and execute outbound prospecting strategies to add new logos in the territory. Partner with marketing on joint GTM campaigns, events, and lead generation programmes. Education and Experience Requirements: A bachelor's degree or higher in a relevant field; postgraduate qualifications are an added advantage. Excellent verbal and written communication skills; fluency in English is essential. Demonstrated proficiency with industry-standard tools, platforms, and methodologies. Strong analytical and problem-solving skills with the ability to navigate complex challenges. High degree of professionalism, integrity, and alignment with organisational values. Experience collaborating within cross-functional teams and matrix organisational structures. Demonstrated track record of consistently meeting or exceeding revenue and quota targets. We look forward to welcoming a driven professional who shares our commitment to excellence and sustained impact.