Position: Reporting & Operations Analyst We are on the lookout for a well-rounded Reporting & Operations Analyst to contribute to our operational and strategic priorities. The organisation fosters a culture of continuous learning, development, and shared organisational accountability. Key Responsibilities: Develop, implement, and monitor operational policies, procedures, and performance standards. Coordinate with supply chain, logistics, finance, and departments for integrated operations. Manage budgets, capital expenditure, and operational expenditure for assigned areas. Prepare and present operational dashboards and KPI reports to senior leadership. Support capacity planning, resource scheduling, and workforce optimisation activities. Manage vendor relationships, SLAs, and contract performance obligations consistently. Conduct regular operational audits and implement corrective and preventive measures. Identify and resolve bottlenecks, inefficiencies, and operational risks proactively. Qualifications and Requirements: Excellent verbal and written communication skills; fluency in English is essential. Strong analytical and problem-solving skills with the ability to navigate complex challenges. A bachelor's degree or higher in a relevant field; postgraduate qualifications are an added advantage. High degree of professionalism, integrity, and alignment with organisational values. Minimum 35 years of progressive professional experience in a comparable role. Experience collaborating within cross-functional teams and matrix organisational structures. Leadership experience with a proven ability to build and sustain high-performing teams. Successful candidates will receive access to ongoing professional development and industry-leading resources.