Position: Operations Analyst, Digital Sales We are looking for a strategic and detail-oriented Operations Analyst, Digital Sales to deliver excellence across key functions. The organisation fosters a culture of continuous learning, development, and shared organisational accountability. Core Responsibilities: Support capacity planning, resource scheduling, and workforce optimisation activities. Manage budgets, capital expenditure, and operational expenditure for assigned areas. Lead Lean and continuous improvement programmes across operational functions. Develop, implement, and monitor operational policies, procedures, and performance standards. Identify and resolve bottlenecks, inefficiencies, and operational risks proactively. Coordinate with supply chain, logistics, finance, and departments for integrated operations. Manage vendor relationships, SLAs, and contract performance obligations consistently. Ensure all activities comply with health, safety, environmental, and regulatory requirements. Minimum Qualifications: Superior writing and communication skills with experience preparing executive-level documents. Expertise in applying quantitative and qualitative methods to support evidence-based decisions. Strong project management capabilities with experience in agile or structured methodologies. Excellent attention to detail and commitment to producing accurate, high-quality deliverables. Relevant undergraduate or postgraduate degree aligned with the role's core responsibilities. Collaborative, proactive, and able to operate effectively with minimal supervision. Leadership experience with a proven ability to build and sustain high-performing teams. Successful candidates will receive access to ongoing professional development and industry-leading resources.