Position: IT Business Analyst A compelling career opportunity exists for a skilled IT Business Analyst to drive meaningful impact. The organisation is committed to nurturing talent and providing a platform for exceptional career growth. Core Responsibilities: Manage vendor contracts, SLAs, and service delivery for hardware and managed services. Assess technology needs and deliver fit-for-purpose IT solutions across business units. Design, implement, and manage on-premise and cloud-based network and server environments. Deliver IT literacy training and security awareness programmes to end users. Deploy and administer enterprise applications, ERP platforms, and integration middleware. Manage IT security controls including firewalls, access management, and vulnerability patching. Monitor system performance and availability through proactive incident management. Ensure compliance with data protection laws, IT audit standards, and governance frameworks. Minimum Qualifications: Knowledge of applicable regulatory frameworks, industry standards, and compliance requirements. Strong project management capabilities with experience in agile or structured methodologies. Excellent attention to detail and commitment to producing accurate, high-quality deliverables. 4+ years of experience with a demonstrated track record of growth and professional impact. Expertise in applying quantitative and qualitative methods to support evidence-based decisions. Collaborative, proactive, and able to operate effectively with minimal supervision. Certifications such as CCNA, ITIL, CompTIA Security+, AWS/Azure are highly desirable. A competitive compensation structure along with performance incentives and growth opportunities awaits the right candidate.