Position: HR Operations Manager - NYC A dynamic organisation seeks an experienced HR Operations Manager - NYC to take on a multifaceted and impactful role. This position offers the opportunity to work with a diverse, cross-functional team in a results-oriented culture. Primary Duties and Responsibilities: Manage HRBP responsibilities including ER, PIP, and grievance handling for business units. Conduct employee satisfaction surveys and translate insights into engagement plans. Develop the employer brand through social media, referrals, and industry networking. Review and update HR policies, employee handbooks, and SOPs for legal compliance. Drive workforce planning and headcount forecasting in alignment with business growth. Design competency frameworks, career ladders, and succession planning for critical roles. Lead talent acquisition drives, campus hiring, and lateral recruitment campaigns. Partner with external vendors, staffing agencies, and background verification providers. Required Qualifications: Ability to work both independently and in a team-oriented, collaborative environment. Exceptional organisational skills with the ability to handle multiple concurrent responsibilities. Bachelor's degree in a relevant discipline; master's degree or professional certification is preferred. Commitment to ongoing professional learning and industry knowledge enhancement. Strong interpersonal and stakeholder management skills with a client-service orientation. Detail-oriented mindset with the ability to synthesise and present complex information clearly. Familiarity with HRIS platforms and a solid understanding of Indian labour laws and compliance. Candidates who meet the above requirements are encouraged to submit their detailed CV at the earliest opportunity.