Position: Program Manager We are currently recruiting a results-oriented Program Manager to strengthen our high-performing team. This is an opportunity to be part of a purpose-driven team reshaping industry standards and best practices. Role Responsibilities: Develop business improvement plans to reduce costs, improve efficiency, and quality. Analyse business metrics, market trends, and data to inform management decisions. Manage vendor relationships, SLAs, contracts, and performance review processes. Drive execution of strategic initiatives and hold the team accountable for deliverables. Collaborate with HR on workforce planning, succession, and talent pipeline development. Handle escalations, complex queries, and time-sensitive issues with professionalism. Ensure all management practices align with employment, safety, and governance regulations. Build a high-performing team culture grounded in trust, transparency, and growth mindset. Education and Experience Requirements: Experience collaborating within cross-functional teams and matrix organisational structures. Proven ability to manage competing priorities in a deadline-driven, dynamic environment. A bachelor's degree or higher in a relevant field; postgraduate qualifications are an added advantage. High degree of professionalism, integrity, and alignment with organisational values. Minimum 35 years of progressive professional experience in a comparable role. Demonstrated proficiency with industry-standard tools, platforms, and methodologies. Demonstrated leadership experience managing multi-functional teams and driving business outcomes. We value talent and invest in our people this role offers both professional challenge and meaningful rewards.