Position: BUS INTEL SPEC 4 (BI Analyst/Program Manager) We are expanding our team and seek a driven BUS INTEL SPEC 4 (BI Analyst/Program Manager) who brings expertise, initiative, and professionalism. The successful candidate will be part of a collaborative, high-performance environment committed to excellence. Key Responsibilities: Manage vendor relationships, SLAs, contracts, and performance review processes. Drive execution of strategic initiatives and hold the team accountable for deliverables. Build a high-performing team culture grounded in trust, transparency, and growth mindset. Lead by example in demonstrating organisational values and expected behavioural standards. Handle escalations, complex queries, and time-sensitive issues with professionalism. Set clear vision, priorities, and performance expectations for the assigned team. Collaborate with HR on workforce planning, succession, and talent pipeline development. Develop business improvement plans to reduce costs, improve efficiency, and quality. Qualifications and Requirements: A bachelor's degree or higher in a relevant field; postgraduate qualifications are an added advantage. Strong analytical and problem-solving skills with the ability to navigate complex challenges. Minimum 35 years of progressive professional experience in a comparable role. Excellent verbal and written communication skills; fluency in English is essential. Proven ability to manage competing priorities in a deadline-driven, dynamic environment. High degree of professionalism, integrity, and alignment with organisational values. Demonstrated leadership experience managing multi-functional teams and driving business outcomes. We offer a competitive remuneration package commensurate with experience and market standards. Qualified candidates are encouraged to apply.