Position: Strategic Business Analyst We are currently recruiting a results-oriented Strategic Business Analyst to strengthen our high-performing team. This is an excellent opportunity for professionals who value structured career advancement and meaningful impact. Key Deliverables and Responsibilities: Develop business improvement plans to reduce costs, improve efficiency, and quality. Handle escalations, complex queries, and time-sensitive issues with professionalism. Collaborate with HR on workforce planning, succession, and talent pipeline development. Analyse business metrics, market trends, and data to inform management decisions. Manage vendor relationships, SLAs, contracts, and performance review processes. Lead by example in demonstrating organisational values and expected behavioural standards. Provide regular business updates, risk registers, and recommendations to senior leadership. Set clear vision, priorities, and performance expectations for the assigned team. Professional Requirements: Familiarity with regulatory, compliance, or quality frameworks applicable to the industry. Strong communication, presentation, and interpersonal skills across all organisational levels. Willingness to travel, adapt, and take on additional responsibilities as the business demands. Demonstrated teamwork skills and the ability to build trust and rapport across functions. 26 years of relevant industry experience with evidence of increasing responsibility. Bachelor's or master's degree in a related discipline with strong academic and professional credentials. Demonstrated leadership experience managing multi-functional teams and driving business outcomes. We look forward to welcoming a driven professional who shares our commitment to excellence and sustained impact.