Position: BUS INTEL SPEC 4 (BI Analyst/Program Manager) We are looking for a strategic and detail-oriented BUS INTEL SPEC 4 (BI Analyst/Program Manager) to deliver excellence across key functions. The organisation is committed to nurturing talent and providing a platform for exceptional career growth. Scope of Responsibilities: Manage vendor relationships, SLAs, contracts, and performance review processes. Lead capacity planning and workforce management to ensure operational readiness. Analyse business metrics, market trends, and data to inform management decisions. Lead by example in demonstrating organisational values and expected behavioural standards. Collaborate with HR on workforce planning, succession, and talent pipeline development. Drive execution of strategic initiatives and hold the team accountable for deliverables. Ensure all management practices align with employment, safety, and governance regulations. Set clear vision, priorities, and performance expectations for the assigned team. Competencies and Qualifications: Strong interpersonal and stakeholder management skills with a client-service orientation. Proficiency in relevant software and digital tools specific to the functional area. At least 24 years of hands-on experience in a comparable professional setting. Detail-oriented mindset with the ability to synthesise and present complex information clearly. Exceptional organisational skills with the ability to handle multiple concurrent responsibilities. Ability to work both independently and in a team-oriented, collaborative environment. Demonstrated leadership experience managing multi-functional teams and driving business outcomes. A competitive compensation structure along with performance incentives and growth opportunities awaits the right candidate.