Position: Program Manager (Assistant Coordinating Manager), Mental Health We are currently recruiting a results-oriented Program Manager (Assistant Coordinating Manager), Mental Health to strengthen our high-performing team. This is an excellent opportunity for professionals who value structured career advancement and meaningful impact. Key Deliverables and Responsibilities: Manage vendor relationships, SLAs, contracts, and performance review processes. Lead capacity planning and workforce management to ensure operational readiness. Handle escalations, complex queries, and time-sensitive issues with professionalism. Collaborate with HR on workforce planning, succession, and talent pipeline development. Build a high-performing team culture grounded in trust, transparency, and growth mindset. Set clear vision, priorities, and performance expectations for the assigned team. Develop business improvement plans to reduce costs, improve efficiency, and quality. Drive execution of strategic initiatives and hold the team accountable for deliverables. Professional Requirements: A structured, results-driven approach with the ability to meet defined milestones consistently. Familiarity with regulatory, compliance, or quality frameworks applicable to the industry. Demonstrated teamwork skills and the ability to build trust and rapport across functions. Bachelor's or master's degree in a related discipline with strong academic and professional credentials. Strong communication, presentation, and interpersonal skills across all organisational levels. Hands-on experience with tools, software, and platforms standard to the profession. Demonstrated leadership experience managing multi-functional teams and driving business outcomes. We look forward to welcoming a driven professional who shares our commitment to excellence and sustained impact.