Position: Strategic Named Account Manager We are on the lookout for a well-rounded Strategic Named Account Manager to contribute to our operational and strategic priorities. The organisation is committed to nurturing talent and providing a platform for exceptional career growth. Responsibilities Include: Build a high-performing team culture grounded in trust, transparency, and growth mindset. Handle escalations, complex queries, and time-sensitive issues with professionalism. Collaborate with HR on workforce planning, succession, and talent pipeline development. Ensure all management practices align with employment, safety, and governance regulations. Lead by example in demonstrating organisational values and expected behavioural standards. Analyse business metrics, market trends, and data to inform management decisions. Manage vendor relationships, SLAs, contracts, and performance review processes. Lead capacity planning and workforce management to ensure operational readiness. Skills and Qualifications: A structured, results-driven approach with the ability to meet defined milestones consistently. Demonstrated teamwork skills and the ability to build trust and rapport across functions. Willingness to travel, adapt, and take on additional responsibilities as the business demands. 26 years of relevant industry experience with evidence of increasing responsibility. Bachelor's or master's degree in a related discipline with strong academic and professional credentials. Strong communication, presentation, and interpersonal skills across all organisational levels. Demonstrated leadership experience managing multi-functional teams and driving business outcomes. A competitive compensation structure along with performance incentives and growth opportunities awaits the right candidate.