Position: Case Manager (DHS) Cloverfield We are currently recruiting a results-oriented Case Manager (DHS) Cloverfield to strengthen our high-performing team. This is an opportunity to be part of a purpose-driven team reshaping industry standards and best practices. Primary Duties and Responsibilities: Build a high-performing team culture grounded in trust, transparency, and growth mindset. Drive execution of strategic initiatives and hold the team accountable for deliverables. Manage vendor relationships, SLAs, contracts, and performance review processes. Set clear vision, priorities, and performance expectations for the assigned team. Provide regular business updates, risk registers, and recommendations to senior leadership. Collaborate with HR on workforce planning, succession, and talent pipeline development. Develop business improvement plans to reduce costs, improve efficiency, and quality. Ensure all management practices align with employment, safety, and governance regulations. Required Qualifications: Proficiency in relevant software and digital tools specific to the functional area. At least 24 years of hands-on experience in a comparable professional setting. Ability to work both independently and in a team-oriented, collaborative environment. Detail-oriented mindset with the ability to synthesise and present complex information clearly. Commitment to ongoing professional learning and industry knowledge enhancement. Strong interpersonal and stakeholder management skills with a client-service orientation. Demonstrated leadership experience managing multi-functional teams and driving business outcomes. We value talent and invest in our people this role offers both professional challenge and meaningful rewards.