Position: Program Manager of Constituency Services - Education We are on the lookout for a well-rounded Program Manager of Constituency Services - Education to contribute to our operational and strategic priorities. The organisation is committed to nurturing talent and providing a platform for exceptional career growth. Responsibilities Include: Build a high-performing team culture grounded in trust, transparency, and growth mindset. Analyse business metrics, market trends, and data to inform management decisions. Drive execution of strategic initiatives and hold the team accountable for deliverables. Manage vendor relationships, SLAs, contracts, and performance review processes. Handle escalations, complex queries, and time-sensitive issues with professionalism. Lead capacity planning and workforce management to ensure operational readiness. Lead by example in demonstrating organisational values and expected behavioural standards. Ensure all management practices align with employment, safety, and governance regulations. Skills and Qualifications: 26 years of relevant industry experience with evidence of increasing responsibility. Willingness to travel, adapt, and take on additional responsibilities as the business demands. Hands-on experience with tools, software, and platforms standard to the profession. Strong communication, presentation, and interpersonal skills across all organisational levels. A structured, results-driven approach with the ability to meet defined milestones consistently. Demonstrated teamwork skills and the ability to build trust and rapport across functions. Demonstrated leadership experience managing multi-functional teams and driving business outcomes. A competitive compensation structure along with performance incentives and growth opportunities awaits the right candidate.