Position: Customer Implementation Consultant 2 A distinguished opportunity awaits a seasoned Customer Implementation Consultant 2 within our progressive, innovation-led organisation. This position is embedded within a high-functioning team that prizes collaboration, innovation, and quality. Main Accountabilities: Conduct audits to ensure adherence to applicable best practices and standards. Develop and execute departmental strategies aligned with organisational goals and priorities. Review workflows to identify gaps and recommend evidence-based solutions. Participate in strategic planning and contribute to departmental roadmaps. Maintain documentation and uphold organisational policies and compliance standards. Monitor KPIs and provide analytical insights to support management decisions. Represent the department in cross-functional forums, workshops, and leadership reviews. Manage stakeholder relationships to ensure alignment and effective communication. Essential Skills and Experience: Strong project management capabilities with experience in agile or structured methodologies. 4+ years of experience with a demonstrated track record of growth and professional impact. Expertise in applying quantitative and qualitative methods to support evidence-based decisions. Relevant undergraduate or postgraduate degree aligned with the role's core responsibilities. Excellent attention to detail and commitment to producing accurate, high-quality deliverables. Knowledge of applicable regulatory frameworks, industry standards, and compliance requirements. Strong working knowledge of Microsoft Office Suite and relevant digital tools. Applications are reviewed on a rolling basis; suitably qualified individuals are encouraged to apply promptly.