Position: Senior Customer Delivery Architect - SAP We are currently recruiting a results-oriented Senior Customer Delivery Architect - SAP to strengthen our high-performing team. This is an opportunity to be part of a purpose-driven team reshaping industry standards and best practices. Principal Responsibilities: Monitor KPIs and provide analytical insights to support management decisions. Collaborate with cross-functional teams to ensure seamless delivery of projects. Review workflows to identify gaps and recommend evidence-based solutions. Support the recruitment, onboarding, and capability development of team members. Represent the department in cross-functional forums, workshops, and leadership reviews. Ensure timely delivery of all assignments while maintaining highest quality standards. Identify process improvement opportunities and lead efficiency enhancement initiatives. Manage stakeholder relationships to ensure alignment and effective communication. Candidate Requirements: Recognised qualification in the relevant professional field at the undergraduate or graduate level. Effective presentation skills with the ability to communicate complex ideas with clarity. Commitment to professional ethics, confidentiality, and the highest standards of conduct. Sound understanding of organisational dynamics and stakeholder management in complex environments. Advanced competency in analytical tools, reporting platforms, and role-specific technology. 5+ years of experience with demonstrated progression in scope, complexity, and responsibility. Strong working knowledge of Microsoft Office Suite and relevant digital tools. We value talent and invest in our people this role offers both professional challenge and meaningful rewards.