Position: Service Manager We invite a proactive and capable Service Manager to lead and execute within a collaborative, agile environment. The incumbent will operate in a structured yet agile environment that prioritises quality and professional growth. Duties and Accountabilities: Manage stakeholder relationships to ensure alignment and effective communication. Collaborate with cross-functional teams to ensure seamless delivery of projects. Develop and execute departmental strategies aligned with organisational goals and priorities. Participate in strategic planning and contribute to departmental roadmaps. Conduct audits to ensure adherence to applicable best practices and standards. Monitor KPIs and provide analytical insights to support management decisions. Review workflows to identify gaps and recommend evidence-based solutions. Represent the department in cross-functional forums, workshops, and leadership reviews. Key Skills and Qualifications: Recognised qualification in the relevant professional field at the undergraduate or graduate level. 5+ years of experience with demonstrated progression in scope, complexity, and responsibility. Effective presentation skills with the ability to communicate complex ideas with clarity. Critical and strategic thinking skills with the ability to translate insights into clear actions. Advanced competency in analytical tools, reporting platforms, and role-specific technology. Commitment to professional ethics, confidentiality, and the highest standards of conduct. Strong working knowledge of Microsoft Office Suite and relevant digital tools. This is an outstanding opportunity for a motivated professional to advance their career within a reputable organisation.