Position: Retail Sales Supervisor A dynamic organisation seeks an experienced Retail Sales Supervisor to take on a multifaceted and impactful role. This is an opportunity to be part of a purpose-driven team reshaping industry standards and best practices. Primary Duties and Responsibilities: Develop and execute departmental strategies aligned with organisational goals and priorities. Review workflows to identify gaps and recommend evidence-based solutions. Support the recruitment, onboarding, and capability development of team members. Maintain documentation and uphold organisational policies and compliance standards. Ensure timely delivery of all assignments while maintaining highest quality standards. Conduct audits to ensure adherence to applicable best practices and standards. Represent the department in cross-functional forums, workshops, and leadership reviews. Participate in strategic planning and contribute to departmental roadmaps. Required Qualifications: Ability to work both independently and in a team-oriented, collaborative environment. At least 24 years of hands-on experience in a comparable professional setting. Exceptional organisational skills with the ability to handle multiple concurrent responsibilities. Proficiency in relevant software and digital tools specific to the functional area. Strong interpersonal and stakeholder management skills with a client-service orientation. Detail-oriented mindset with the ability to synthesise and present complex information clearly. Strong working knowledge of Microsoft Office Suite and relevant digital tools. We value talent and invest in our people this role offers both professional challenge and meaningful rewards.