Position: Shift Leader/Manager Join our forward-thinking team as a Shift Leader/Manager and play a pivotal role in our continued success. This role sits within a fast-paced, innovation-driven organisation that values integrity and continuous improvement. Main Accountabilities: Ensure timely delivery of all assignments while maintaining highest quality standards. Monitor KPIs and provide analytical insights to support management decisions. Develop and execute departmental strategies aligned with organisational goals and priorities. Maintain documentation and uphold organisational policies and compliance standards. Collaborate with cross-functional teams to ensure seamless delivery of projects. Represent the department in cross-functional forums, workshops, and leadership reviews. Support the recruitment, onboarding, and capability development of team members. Conduct audits to ensure adherence to applicable best practices and standards. Essential Skills and Experience: Expertise in applying quantitative and qualitative methods to support evidence-based decisions. Collaborative, proactive, and able to operate effectively with minimal supervision. Superior writing and communication skills with experience preparing executive-level documents. Knowledge of applicable regulatory frameworks, industry standards, and compliance requirements. 4+ years of experience with a demonstrated track record of growth and professional impact. Excellent attention to detail and commitment to producing accurate, high-quality deliverables. Strong working knowledge of Microsoft Office Suite and relevant digital tools. The organisation provides a comprehensive benefits package and excellent career advancement opportunities for the right candidate.