Position: Management Analyst (Journey/Senior) DOQ (First application review deadline 9/22/20) An exciting career opportunity exists for a motivated Management Analyst (Journey/Senior) DOQ (First application review deadline 9/22/20) to advance their professional journey. This position is embedded within a high-functioning team that prizes collaboration, innovation, and quality. Primary Duties and Responsibilities: Conduct audits to ensure adherence to applicable best practices and standards. Review workflows to identify gaps and recommend evidence-based solutions. Maintain documentation and uphold organisational policies and compliance standards. Develop and execute departmental strategies aligned with organisational goals and priorities. Identify process improvement opportunities and lead efficiency enhancement initiatives. Manage stakeholder relationships to ensure alignment and effective communication. Monitor KPIs and provide analytical insights to support management decisions. Participate in strategic planning and contribute to departmental roadmaps. Required Qualifications: Exceptional organisational skills with the ability to handle multiple concurrent responsibilities. Ability to work both independently and in a team-oriented, collaborative environment. Proficiency in relevant software and digital tools specific to the functional area. Strong interpersonal and stakeholder management skills with a client-service orientation. At least 24 years of hands-on experience in a comparable professional setting. Detail-oriented mindset with the ability to synthesise and present complex information clearly. Strong working knowledge of Microsoft Office Suite and relevant digital tools. Applications are reviewed on a rolling basis; suitably qualified individuals are encouraged to apply promptly.