Position: Claims Analyst We seek a dedicated and solutions-focused Claims Analyst to join our cross-functional, high-performing team. The selected professional will thrive in a data-driven, efficiency-focused, and collaborative work environment. Duties and Accountabilities: Ensure timely delivery of all assignments while maintaining highest quality standards. Support the recruitment, onboarding, and capability development of team members. Represent the department in cross-functional forums, workshops, and leadership reviews. Develop and execute departmental strategies aligned with organisational goals and priorities. Review workflows to identify gaps and recommend evidence-based solutions. Identify process improvement opportunities and lead efficiency enhancement initiatives. Collaborate with cross-functional teams to ensure seamless delivery of projects. Monitor KPIs and provide analytical insights to support management decisions. Key Skills and Qualifications: Sound understanding of organisational dynamics and stakeholder management in complex environments. Advanced competency in analytical tools, reporting platforms, and role-specific technology. Critical and strategic thinking skills with the ability to translate insights into clear actions. 5+ years of experience with demonstrated progression in scope, complexity, and responsibility. Recognised qualification in the relevant professional field at the undergraduate or graduate level. Effective presentation skills with the ability to communicate complex ideas with clarity. Strong working knowledge of Microsoft Office Suite and relevant digital tools. We are committed to fostering an inclusive workplace and welcome applications from candidates of all backgrounds.