Position: Analyst, Retention Testing We are looking for a strategic and detail-oriented Analyst, Retention Testing to deliver excellence across key functions. The incumbent will operate in a structured yet agile environment that prioritises quality and professional growth. Core Responsibilities: Support the recruitment, onboarding, and capability development of team members. Review workflows to identify gaps and recommend evidence-based solutions. Identify process improvement opportunities and lead efficiency enhancement initiatives. Maintain documentation and uphold organisational policies and compliance standards. Monitor KPIs and provide analytical insights to support management decisions. Manage stakeholder relationships to ensure alignment and effective communication. Collaborate with cross-functional teams to ensure seamless delivery of projects. Participate in strategic planning and contribute to departmental roadmaps. Minimum Qualifications: Superior writing and communication skills with experience preparing executive-level documents. Excellent attention to detail and commitment to producing accurate, high-quality deliverables. 4+ years of experience with a demonstrated track record of growth and professional impact. Knowledge of applicable regulatory frameworks, industry standards, and compliance requirements. Strong project management capabilities with experience in agile or structured methodologies. Collaborative, proactive, and able to operate effectively with minimal supervision. Strong working knowledge of Microsoft Office Suite and relevant digital tools. This is an outstanding opportunity for a motivated professional to advance their career within a reputable organisation.