Position: Software Support Engineer An exceptional opportunity has arisen for a talented Software Support Engineer to contribute to our mission. The selected professional will thrive in a data-driven, efficiency-focused, and collaborative work environment. Core Responsibilities: Manage stakeholder relationships to ensure alignment and effective communication. Represent the department in cross-functional forums, workshops, and leadership reviews. Support the recruitment, onboarding, and capability development of team members. Conduct audits to ensure adherence to applicable best practices and standards. Maintain documentation and uphold organisational policies and compliance standards. Participate in strategic planning and contribute to departmental roadmaps. Identify process improvement opportunities and lead efficiency enhancement initiatives. Ensure timely delivery of all assignments while maintaining highest quality standards. Minimum Qualifications: Expertise in applying quantitative and qualitative methods to support evidence-based decisions. Relevant undergraduate or postgraduate degree aligned with the role's core responsibilities. 4+ years of experience with a demonstrated track record of growth and professional impact. Excellent attention to detail and commitment to producing accurate, high-quality deliverables. Collaborative, proactive, and able to operate effectively with minimal supervision. Strong project management capabilities with experience in agile or structured methodologies. Strong working knowledge of Microsoft Office Suite and relevant digital tools. We are committed to fostering an inclusive workplace and welcome applications from candidates of all backgrounds.