Position: Head of Analytics We are on the lookout for a well-rounded Head of Analytics to contribute to our operational and strategic priorities. The organisation fosters a culture of continuous learning, development, and shared organisational accountability. Scope of Responsibilities: Monitor KPIs and provide analytical insights to support management decisions. Manage stakeholder relationships to ensure alignment and effective communication. Represent the department in cross-functional forums, workshops, and leadership reviews. Ensure timely delivery of all assignments while maintaining highest quality standards. Participate in strategic planning and contribute to departmental roadmaps. Review workflows to identify gaps and recommend evidence-based solutions. Identify process improvement opportunities and lead efficiency enhancement initiatives. Develop and execute departmental strategies aligned with organisational goals and priorities. Competencies and Qualifications: Strong interpersonal and stakeholder management skills with a client-service orientation. Proficiency in relevant software and digital tools specific to the functional area. Ability to work both independently and in a team-oriented, collaborative environment. Detail-oriented mindset with the ability to synthesise and present complex information clearly. At least 24 years of hands-on experience in a comparable professional setting. Bachelor's degree in a relevant discipline; master's degree or professional certification is preferred. Strong working knowledge of Microsoft Office Suite and relevant digital tools. Successful candidates will receive access to ongoing professional development and industry-leading resources.