Position: Claims Analyst We invite a proactive and capable Claims Analyst to lead and execute within a collaborative, agile environment. The incumbent will operate in a structured yet agile environment that prioritises quality and professional growth. Responsibilities Include: Conduct audits to ensure adherence to applicable best practices and standards. Identify process improvement opportunities and lead efficiency enhancement initiatives. Develop and execute departmental strategies aligned with organisational goals and priorities. Collaborate with cross-functional teams to ensure seamless delivery of projects. Participate in strategic planning and contribute to departmental roadmaps. Manage stakeholder relationships to ensure alignment and effective communication. Represent the department in cross-functional forums, workshops, and leadership reviews. Monitor KPIs and provide analytical insights to support management decisions. Skills and Qualifications: Familiarity with regulatory, compliance, or quality frameworks applicable to the industry. Hands-on experience with tools, software, and platforms standard to the profession. Strong communication, presentation, and interpersonal skills across all organisational levels. Demonstrated teamwork skills and the ability to build trust and rapport across functions. 26 years of relevant industry experience with evidence of increasing responsibility. Bachelor's or master's degree in a related discipline with strong academic and professional credentials. Strong working knowledge of Microsoft Office Suite and relevant digital tools. This is an outstanding opportunity for a motivated professional to advance their career within a reputable organisation.