Position: Business Analyst II Our firm seeks a competent and professional Business Analyst II for a critical role in a high-performance environment. This position offers the opportunity to work with a diverse, cross-functional team in a results-oriented culture. Primary Duties and Responsibilities: Represent the department in cross-functional forums, workshops, and leadership reviews. Monitor KPIs and provide analytical insights to support management decisions. Maintain documentation and uphold organisational policies and compliance standards. Participate in strategic planning and contribute to departmental roadmaps. Ensure timely delivery of all assignments while maintaining highest quality standards. Review workflows to identify gaps and recommend evidence-based solutions. Support the recruitment, onboarding, and capability development of team members. Conduct audits to ensure adherence to applicable best practices and standards. Required Qualifications: Proficiency in relevant software and digital tools specific to the functional area. Bachelor's degree in a relevant discipline; master's degree or professional certification is preferred. Strong interpersonal and stakeholder management skills with a client-service orientation. At least 24 years of hands-on experience in a comparable professional setting. Exceptional organisational skills with the ability to handle multiple concurrent responsibilities. Detail-oriented mindset with the ability to synthesise and present complex information clearly. Strong working knowledge of Microsoft Office Suite and relevant digital tools. Candidates who meet the above requirements are encouraged to submit their detailed CV at the earliest opportunity.