Position: BT-1917 Subject Matter Expert- I (Software Quality Engineer) We seek a dedicated and solutions-focused BT-1917 Subject Matter Expert- I (Software Quality Engineer) to join our cross-functional, high-performing team. The selected professional will thrive in a data-driven, efficiency-focused, and collaborative work environment. Duties and Accountabilities: Represent the department in cross-functional forums, workshops, and leadership reviews. Collaborate with cross-functional teams to ensure seamless delivery of projects. Review workflows to identify gaps and recommend evidence-based solutions. Monitor KPIs and provide analytical insights to support management decisions. Participate in strategic planning and contribute to departmental roadmaps. Support the recruitment, onboarding, and capability development of team members. Conduct audits to ensure adherence to applicable best practices and standards. Ensure timely delivery of all assignments while maintaining highest quality standards. Key Skills and Qualifications: Sound understanding of organisational dynamics and stakeholder management in complex environments. Critical and strategic thinking skills with the ability to translate insights into clear actions. Effective presentation skills with the ability to communicate complex ideas with clarity. Advanced competency in analytical tools, reporting platforms, and role-specific technology. 5+ years of experience with demonstrated progression in scope, complexity, and responsibility. Leadership experience with a track record of guiding teams, projects, or cross-functional initiatives. Strong working knowledge of Microsoft Office Suite and relevant digital tools. We are committed to fostering an inclusive workplace and welcome applications from candidates of all backgrounds.