Position: BT-1917 Subject Matter Expert- I (Software Quality Engineer) Join our forward-thinking team as a BT-1917 Subject Matter Expert- I (Software Quality Engineer) and play a pivotal role in our continued success. This role sits within a fast-paced, innovation-driven organisation that values integrity and continuous improvement. Key Deliverables and Responsibilities: Support the recruitment, onboarding, and capability development of team members. Develop and execute departmental strategies aligned with organisational goals and priorities. Monitor KPIs and provide analytical insights to support management decisions. Participate in strategic planning and contribute to departmental roadmaps. Collaborate with cross-functional teams to ensure seamless delivery of projects. Conduct audits to ensure adherence to applicable best practices and standards. Identify process improvement opportunities and lead efficiency enhancement initiatives. Maintain documentation and uphold organisational policies and compliance standards. Professional Requirements: Demonstrated teamwork skills and the ability to build trust and rapport across functions. 26 years of relevant industry experience with evidence of increasing responsibility. Bachelor's or master's degree in a related discipline with strong academic and professional credentials. Willingness to travel, adapt, and take on additional responsibilities as the business demands. Hands-on experience with tools, software, and platforms standard to the profession. Strong communication, presentation, and interpersonal skills across all organisational levels. Strong working knowledge of Microsoft Office Suite and relevant digital tools. The organisation provides a comprehensive benefits package and excellent career advancement opportunities for the right candidate.