Position: BT-1917 Subject Matter Expert- I (Software Quality Engineer) Our firm seeks a competent and professional BT-1917 Subject Matter Expert- I (Software Quality Engineer) for a critical role in a high-performance environment. This is an excellent opportunity for professionals who value structured career advancement and meaningful impact. Primary Duties and Responsibilities: Develop and execute departmental strategies aligned with organisational goals and priorities. Support the recruitment, onboarding, and capability development of team members. Participate in strategic planning and contribute to departmental roadmaps. Ensure timely delivery of all assignments while maintaining highest quality standards. Review workflows to identify gaps and recommend evidence-based solutions. Collaborate with cross-functional teams to ensure seamless delivery of projects. Maintain documentation and uphold organisational policies and compliance standards. Identify process improvement opportunities and lead efficiency enhancement initiatives. Required Qualifications: Proficiency in relevant software and digital tools specific to the functional area. At least 24 years of hands-on experience in a comparable professional setting. Commitment to ongoing professional learning and industry knowledge enhancement. Strong interpersonal and stakeholder management skills with a client-service orientation. Ability to work both independently and in a team-oriented, collaborative environment. Detail-oriented mindset with the ability to synthesise and present complex information clearly. Strong working knowledge of Microsoft Office Suite and relevant digital tools. We look forward to welcoming a driven professional who shares our commitment to excellence and sustained impact.