Position: BT-1917 Subject Matter Expert- I (Software Quality Engineer) An exciting career opportunity exists for a motivated BT-1917 Subject Matter Expert- I (Software Quality Engineer) to advance their professional journey. This role sits within a fast-paced, innovation-driven organisation that values integrity and continuous improvement. Key Deliverables and Responsibilities: Conduct audits to ensure adherence to applicable best practices and standards. Monitor KPIs and provide analytical insights to support management decisions. Identify process improvement opportunities and lead efficiency enhancement initiatives. Maintain documentation and uphold organisational policies and compliance standards. Manage stakeholder relationships to ensure alignment and effective communication. Develop and execute departmental strategies aligned with organisational goals and priorities. Support the recruitment, onboarding, and capability development of team members. Review workflows to identify gaps and recommend evidence-based solutions. Professional Requirements: Bachelor's or master's degree in a related discipline with strong academic and professional credentials. Strong communication, presentation, and interpersonal skills across all organisational levels. Willingness to travel, adapt, and take on additional responsibilities as the business demands. Hands-on experience with tools, software, and platforms standard to the profession. 26 years of relevant industry experience with evidence of increasing responsibility. Demonstrated teamwork skills and the ability to build trust and rapport across functions. Strong working knowledge of Microsoft Office Suite and relevant digital tools. The organisation provides a comprehensive benefits package and excellent career advancement opportunities for the right candidate.