Position: BT-1917 Subject Matter Expert- I (Software Quality Engineer) An exciting career opportunity exists for a motivated BT-1917 Subject Matter Expert- I (Software Quality Engineer) to advance their professional journey. This role provides exposure to strategic initiatives and direct collaboration with senior leadership. Primary Duties and Responsibilities: Develop and execute departmental strategies aligned with organisational goals and priorities. Maintain documentation and uphold organisational policies and compliance standards. Collaborate with cross-functional teams to ensure seamless delivery of projects. Conduct audits to ensure adherence to applicable best practices and standards. Support the recruitment, onboarding, and capability development of team members. Participate in strategic planning and contribute to departmental roadmaps. Represent the department in cross-functional forums, workshops, and leadership reviews. Review workflows to identify gaps and recommend evidence-based solutions. Required Qualifications: At least 24 years of hands-on experience in a comparable professional setting. Strong interpersonal and stakeholder management skills with a client-service orientation. Bachelor's degree in a relevant discipline; master's degree or professional certification is preferred. Ability to work both independently and in a team-oriented, collaborative environment. Detail-oriented mindset with the ability to synthesise and present complex information clearly. Exceptional organisational skills with the ability to handle multiple concurrent responsibilities. Strong working knowledge of Microsoft Office Suite and relevant digital tools. This role offers exceptional career growth, a collaborative culture, and a compensation structure aligned to market benchmarks.