Position: BT-1917 Subject Matter Expert- I (Software Quality Engineer) A distinguished opportunity awaits a seasoned BT-1917 Subject Matter Expert- I (Software Quality Engineer) within our progressive, innovation-led organisation. This role sits within a fast-paced, innovation-driven organisation that values integrity and continuous improvement. Key Deliverables and Responsibilities: Monitor KPIs and provide analytical insights to support management decisions. Support the recruitment, onboarding, and capability development of team members. Represent the department in cross-functional forums, workshops, and leadership reviews. Participate in strategic planning and contribute to departmental roadmaps. Manage stakeholder relationships to ensure alignment and effective communication. Review workflows to identify gaps and recommend evidence-based solutions. Identify process improvement opportunities and lead efficiency enhancement initiatives. Conduct audits to ensure adherence to applicable best practices and standards. Professional Requirements: Strong communication, presentation, and interpersonal skills across all organisational levels. 26 years of relevant industry experience with evidence of increasing responsibility. Hands-on experience with tools, software, and platforms standard to the profession. Willingness to travel, adapt, and take on additional responsibilities as the business demands. A structured, results-driven approach with the ability to meet defined milestones consistently. Demonstrated teamwork skills and the ability to build trust and rapport across functions. Strong working knowledge of Microsoft Office Suite and relevant digital tools. The organisation provides a comprehensive benefits package and excellent career advancement opportunities for the right candidate.