Position: Enrolled Agent An exceptional opportunity has arisen for a talented Enrolled Agent to contribute to our mission. The selected professional will thrive in a data-driven, efficiency-focused, and collaborative work environment. Duties and Accountabilities: Represent the department in cross-functional forums, workshops, and leadership reviews. Support the recruitment, onboarding, and capability development of team members. Identify process improvement opportunities and lead efficiency enhancement initiatives. Monitor KPIs and provide analytical insights to support management decisions. Maintain documentation and uphold organisational policies and compliance standards. Review workflows to identify gaps and recommend evidence-based solutions. Ensure timely delivery of all assignments while maintaining highest quality standards. Conduct audits to ensure adherence to applicable best practices and standards. Key Skills and Qualifications: Sound understanding of organisational dynamics and stakeholder management in complex environments. Critical and strategic thinking skills with the ability to translate insights into clear actions. Leadership experience with a track record of guiding teams, projects, or cross-functional initiatives. 5+ years of experience with demonstrated progression in scope, complexity, and responsibility. Commitment to professional ethics, confidentiality, and the highest standards of conduct. Recognised qualification in the relevant professional field at the undergraduate or graduate level. Strong working knowledge of Microsoft Office Suite and relevant digital tools. We are committed to fostering an inclusive workplace and welcome applications from candidates of all backgrounds.