Position: US Tax Operations - Client Service Director We are expanding our team and seek a driven US Tax Operations - Client Service Director who brings expertise, initiative, and professionalism. The candidate will join a globally connected team that prizes diverse perspectives and operational excellence. Scope of Responsibilities: Collaborate with cross-functional teams to ensure seamless delivery of projects. Manage stakeholder relationships to ensure alignment and effective communication. Develop and execute departmental strategies aligned with organisational goals and priorities. Identify process improvement opportunities and lead efficiency enhancement initiatives. Conduct audits to ensure adherence to applicable best practices and standards. Participate in strategic planning and contribute to departmental roadmaps. Support the recruitment, onboarding, and capability development of team members. Monitor KPIs and provide analytical insights to support management decisions. Competencies and Qualifications: Proficiency in relevant software and digital tools specific to the functional area. Ability to work both independently and in a team-oriented, collaborative environment. Detail-oriented mindset with the ability to synthesise and present complex information clearly. Commitment to ongoing professional learning and industry knowledge enhancement. Strong interpersonal and stakeholder management skills with a client-service orientation. Bachelor's degree in a relevant discipline; master's degree or professional certification is preferred. Strong working knowledge of Microsoft Office Suite and relevant digital tools. This position represents a unique platform for a high-calibre professional to make a lasting contribution.