Position: LCSW License Certified Social Worker A dynamic organisation seeks an experienced LCSW License Certified Social Worker to take on a multifaceted and impactful role. This position offers the opportunity to work with a diverse, cross-functional team in a results-oriented culture. Primary Duties and Responsibilities: Monitor KPIs and provide analytical insights to support management decisions. Identify process improvement opportunities and lead efficiency enhancement initiatives. Collaborate with cross-functional teams to ensure seamless delivery of projects. Participate in strategic planning and contribute to departmental roadmaps. Maintain documentation and uphold organisational policies and compliance standards. Manage stakeholder relationships to ensure alignment and effective communication. Develop and execute departmental strategies aligned with organisational goals and priorities. Review workflows to identify gaps and recommend evidence-based solutions. Required Qualifications: At least 24 years of hands-on experience in a comparable professional setting. Exceptional organisational skills with the ability to handle multiple concurrent responsibilities. Bachelor's degree in a relevant discipline; master's degree or professional certification is preferred. Proficiency in relevant software and digital tools specific to the functional area. Detail-oriented mindset with the ability to synthesise and present complex information clearly. Commitment to ongoing professional learning and industry knowledge enhancement. Strong working knowledge of Microsoft Office Suite and relevant digital tools. Candidates who meet the above requirements are encouraged to submit their detailed CV at the earliest opportunity.