Position: CUSTOMER SERVICE/ORDER ENTRY Our organisation invites applications from accomplished professionals for the role of CUSTOMER SERVICE/ORDER ENTRY. This position is embedded within a high-functioning team that prizes collaboration, innovation, and quality. Principal Responsibilities: Manage stakeholder relationships to ensure alignment and effective communication. Review workflows to identify gaps and recommend evidence-based solutions. Participate in strategic planning and contribute to departmental roadmaps. Collaborate with cross-functional teams to ensure seamless delivery of projects. Represent the department in cross-functional forums, workshops, and leadership reviews. Support the recruitment, onboarding, and capability development of team members. Develop and execute departmental strategies aligned with organisational goals and priorities. Maintain documentation and uphold organisational policies and compliance standards. Candidate Requirements: Effective presentation skills with the ability to communicate complex ideas with clarity. Sound understanding of organisational dynamics and stakeholder management in complex environments. Recognised qualification in the relevant professional field at the undergraduate or graduate level. Leadership experience with a track record of guiding teams, projects, or cross-functional initiatives. 5+ years of experience with demonstrated progression in scope, complexity, and responsibility. Critical and strategic thinking skills with the ability to translate insights into clear actions. Strong working knowledge of Microsoft Office Suite and relevant digital tools. Applications are reviewed on a rolling basis; suitably qualified individuals are encouraged to apply promptly.