Position: Business Analyst - Verification - Research Specialist We are on the lookout for a well-rounded Business Analyst - Verification - Research Specialist to contribute to our operational and strategic priorities. The incumbent will operate in a structured yet agile environment that prioritises quality and professional growth. Scope of Responsibilities: Participate in strategic planning and contribute to departmental roadmaps. Maintain documentation and uphold organisational policies and compliance standards. Review workflows to identify gaps and recommend evidence-based solutions. Represent the department in cross-functional forums, workshops, and leadership reviews. Identify process improvement opportunities and lead efficiency enhancement initiatives. Monitor KPIs and provide analytical insights to support management decisions. Manage stakeholder relationships to ensure alignment and effective communication. Ensure timely delivery of all assignments while maintaining highest quality standards. Competencies and Qualifications: Strong interpersonal and stakeholder management skills with a client-service orientation. Bachelor's degree in a relevant discipline; master's degree or professional certification is preferred. Detail-oriented mindset with the ability to synthesise and present complex information clearly. At least 24 years of hands-on experience in a comparable professional setting. Exceptional organisational skills with the ability to handle multiple concurrent responsibilities. Proficiency in relevant software and digital tools specific to the functional area. Strong working knowledge of Microsoft Office Suite and relevant digital tools. This is an outstanding opportunity for a motivated professional to advance their career within a reputable organisation.